Herts, Beds, and Herts/Cambs, Herts/North London and Herts/Essex borders

Our Privacy Policy

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. By accessing or using this website, you agree to these terms of use, conditions and all applicable laws.

Clare Hubbard is registered with the ICO as the data controller for the data you give Impressions Face Painting. Registered address: 33 Darwin Road, Stevenage, SG2 0DE. Registration number ZA526550.

The British law is applicable for this website. By using this website, you agree for your personal data to be registered, stored and used by Impressions Face Painting for the following purposes:

  • to process orders or requests
  • to make service and product offers
  • to offer feedback and solutions regarding requests, questions and complaints
  • to evaluate its services and request feedback

You agree that on occasions we may share some of your information, such as venue and contact details, with associates of Impressions Face Painting, such as other face painters we engage, for the purposes of providing a service to you.  Outside this reason, we will not disclose to third parties, personal information, such as your name, address, e-mail address and telephone numbers, without your prior consent, or unless required to do so by law. At no time will a database of users ever be sold to any entity for the purpose of marketing or mailing lists.

Impressions Face Painting may collect personally identifiable information from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer and enter such information, such as an email enquiry and in an online poll or support forum. Impressions Face Painting may also collect information about how Users use the website and may use cookies to track how Users use the website. Cookies are files a website can use to recognise repeat users, and allow a website to track web usage behaviour. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

By using this site you are agreeing to the use of cookies being stored on your computer’s hard disk.

To stop cookies being stored on your computer you will need to alter the settings of your internet browser. You can find instructions on how to do this either through click ‘Help’ in the menu bar, or following these browser-by-browser instructions from AboutCookies.org.

If you want to delete any cookies that are already on your computer, you will need to locate the file or directory that your computer stores them in. This how to delete cookies information should help.

Please note that if you turn off cookies, benefit from the other features of this website that uses them.

Further information on deleting or controlling cookies is available at www.aboutcookies.org

As happens with most websites, our server will automatically log data regarding each visit such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to monitor server errors, server administration or visitor behaviour. It is not possible for this to be disabled on a per-user basis, so you must leave this website if you do not agree to this happening.

Impressions Face Painting will keep the minimum personal data of customers needed to supply the service. This will include an electronic copy of the booking form and invoices/receipts for payment, kept in a secure cloud-based storage for 6 years for legal and tax reasons. After this time the data will be securely deleted. Any paper copies will be deleted when no longer required. Any emails, texts or other media messages will be deleted at the end of the contract or when no longer needed.

If you do not wish for us to hold your personal information, please do not provide it.

Although we use security measures to keep your data safe, we cannot guarantee that the information submitted, maintained, or transmitted into or from the Impressions Face Painting systems will be completely secure at all times.

Photographs

Photographs will not be taken by me or on my behalf without verbal parental/guardian consent (individual’s consent for adults).  Any photographs taken will be used for promotional purposes only and identities will not be revealed to third parties.  A complimentary copy can be emailed to the individual/parent/guardian upon request.

Your rights

You have the right to:

  • ask us in writing for details of the personal data that we hold on you
  • require us to rectify any errors
  • have your personal data deleted if there is no reason for its continued storage and processing
  • lodge a complaint about the data controller with the ICO (Information Commissioner’s Office).

Further details about your rights under data protection legislation can be found on the ICO’s website at https://ico.org.uk/

COVID

At the time of the COVID 19 pandemic, Impressions Face Painting will be required to follow government rules on collecting and holding personal data about those who use the service/close contacts for the purpose of Test and Trace. For private bookings, we recommend that you take a list of names of those we have painted for you to hold for 10 days so that you can pass their details on in that circumstance. We ask that you inform Impressions Face Painting should you become aware that one of the individuals painted has tested positive for the virus within 48 hours of being painted. At public events, we may be required to collect names and contact details of those we paint/the responsible adult, and hold these for the length of time required by the government. They will be securely disposed of after this time.